< FREE SHIPPING on Orders Over Rs. 249! >

What can we help you with?

Frequently Asked Questions


What are the shipping charges for orders within India?

We offer free shipping on orders above Rs. 499. For orders below this threshold, a nominal shipping fee may apply, which will be clearly indicated during the checkout process.

How long will it take to receive my order?

The delivery time varies depending on your location. Generally, orders are processed and shipped within 1-3 business days. Once shipped, you can track and expect your order to arrive within 3-7 business days (the duration may vary depending on your location). For more information, please refer to our shipping policy.

Can I track the status of my order?

Yes, you will receive a confirmation email with a tracking number once your order is dispatched. You can use this tracking number to monitor the status of your shipment on our website or through our delivery partner's platform.

What happens if I am not available to receive the delivery?

Our delivery partners will attempt to deliver your order multiple times. If you are unavailable, they will leave a notification, and you can arrange for re-delivery or pick up your order from the nearest delivery center.

Can I change my shipping address after placing an order?

Once an order is shipped, changes to the shipping address may not be possible. Please double-check your shipping details during the checkout process to ensure accurate and timely delivery.

Returns and Refunds

How do I return a product?

Items must be returned within 3 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7-10 working days from when we receive the item(s).

Drop us an email

Reach us :

Bookstaa Digital

191, C Block, Ground Floor, Pandav Nagar
Opp. Mother Dairy Plant
New Delhi - 110092

email us: customercare@bookstaa.com

For quick assistance with orders, payment, delivery, and refunds